Effective date: October 16, 2026
Who we are
Clear Creek Technology (“Clear Creek,” “we,” “us”) provides IT services in Oregon. This policy explains what information we collect through clearcreektech.com and how we use it.
Information we collect
- Information you give us. Your name, email, phone number, and message when you use our contact form, book a call, or email us.
- Booking information. The date, time, and details you enter when scheduling through [booking tool].
- Website data. Basic technical information such as browser type, pages visited, and approximate location, collected through [analytics tool, or “server logs”].
- [Describe cookies used, or state that the site uses only cookies needed for it to work.]
How we use it
- To respond to you and schedule appointments
- To provide and bill for services you request
- To improve our website
- To meet legal and tax requirements
What we don’t do
- We don’t sell your personal information.
- We don’t share your information for others’ advertising.
- We don’t keep copies of passwords we set for home clients.
Who we share it with
We share information only with service providers that help us run the business, such as our web host, email provider, booking tool, and payment processor. They may use it only to provide those services. We may also disclose information if required by law.
Client data during service work
While working on your devices or network, we may see information stored on them. We don’t copy, keep, or use it beyond what the job requires. Business clients are covered by a written service agreement. Healthcare clients are also covered by a Business Associate Agreement, which governs any protected health information.
How long we keep it
We keep contact and billing records as long as needed to serve you and meet legal and tax requirements, then delete them.
Security
We use reasonable safeguards to protect your information. No website or email system is perfectly secure.
Your choices
You can ask us to see, correct, or delete the personal information we hold about you. Email [privacy email]. We’ll respond within [30] days.
Children
This website is not intended for children under 13. We don’t knowingly collect their information.
Changes
We may update this policy. The effective date at the top shows the latest version.
Contact
Clear Creek Technology, Clackamas, OR, [email], [phone]