Fixed-price help for your home network and devices. You know the price before I show up. If a job turns out bigger than expected, I stop and ask before doing more.
How it works
- Book a time online or call.
- I come to your home, or help remotely when that works.
- I do the work and explain it as I go.
- You get your new passwords handed to you securely, plus written notes.
- I don’t keep your passwords or log in to your personal accounts.
Packages
Wi-Fi Checkup: $99
About 1 hour. Good if your Wi-Fi is slow, drops out, or you just aren’t sure it’s safe.
- Check your router and Wi-Fi coverage room by room
- Update router firmware
- Change the default admin password
- Check for unknown devices on your network
- Short written report with what I found and what I fixed
New Router or Mesh Wi-Fi Setup: $169
About 1.5 to 2 hours. For a new router or mesh system you’ve bought, or one I help you pick.
- Install and set up the router or mesh system
- Secure settings and a new admin password
- New Wi-Fi name and password
- Separate guest network
- Reconnect up to 10 devices
- Written notes on your setup
- Equipment not included
Ditch the Rental: $129
About 1.5 to 2 hours. Many internet customers pay a monthly fee to rent their modem and router from the provider. Xfinity charges about $15 a month for its gateway. That’s $180 a year. A compatible modem and router usually cost $200 to $320, and you own them.
- Help you pick a modem and router your provider supports
- Install and activate the new equipment with your provider
- Set up secure Wi-Fi and reconnect your devices
- Walk you through returning the rental equipment
- Equipment not included
Most households earn back the cost in about two years, then save about $180 every year after.
Home Security Checkup: $149
About 1.5 hours. A review of the basics that keep your family safer online.
- Router and Wi-Fi security review
- Check that computers, phones, and tablets are getting updates
- Check that backups are on and working
- Show you how to turn on two-step login for your email and bank, using my written guides. You do the setup on your own accounts. I stay out of them.
- Written checklist of what’s done and what’s left
New Device Setup: $59 per device
A new computer, tablet, printer, smart TV, or streaming device set up and connected.
- Connect to Wi-Fi and run updates
- Basic security settings
- Printer setup on all household devices
Anything else: $95 per hour
For jobs that don’t fit a package. 1-hour minimum, then billed in 30-minute steps. I quote before I start.
What I don’t do
- Run cables through walls or drill holes
- Set up two-step login on your personal accounts for you
- Keep copies of your passwords
- Log in to your bank or email accounts
These rules protect you. Nobody outside your household should have the keys to your money or your inbox.
About your passwords
When I set a new Wi-Fi or router password, I hand it to you securely before I leave. I don’t write it down for myself or store it. Our one-page home service agreement says so in writing.
Service area
Happy Valley, Clackamas, Damascus, Gresham, Milwaukie, and east Portland. No travel fee inside this area. Outside it? Ask. A $25 travel fee may apply.
Button: Book a home visit